UserVue Remote User Research

Overview
Recent Updates

“UserVue makes usability testing straightforward and easy – there’s no excuse for not seeing how users use the software or features.”

- Andrew MacNeill,
AKSEL Solutions

More UserVue successes »

Windows logo (graphic) Windows 2000, XP and Vista

North America (U.S. and Canada)

Want to see someone else’s screen and record what they’re doing? Talk to them as they’re using Web sites? Immediately understand what they’re doing?

Real users, real feedback

UserVue is an online service that lets you remotely observe and record users’ desktops as they navigate applications and sites:

Perform user testing
Conduct user research
Collect design feedback
Collaborate on projects

Eliminate costs

No more travel costs – users can participate from homes or offices.

Quick return

It’s easy to schedule and conduct sessions , so you get your feedback fast.

No limits

Get input from a more diverse user base.

04.17.2007 Update

Accelerate workflow with improved user interface.

Customize invitations by sending emails from address of your choice.

Sidestep time and spam filter constraints by verbally sharing invitation codes.

Increase screen real estate with show/hide feature for chat and marker panes.

12.20.2007 Update

Vista: You can facilitate, observe and record UserVue sessions in the Microsoft Vista environment. Learn more about use with Vista

Markers: Marker information can be saved in a CSV file, which is easily opened by a spreadsheet application. Markers are also indexed in the WMV file and can be viewed in Windows Media Player.

Firewalls: We’ve improved UserVue’s compatibility with the most common firewalls.

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